Support

We are glad to help!

It is our concern to support you in all aspects of handling our products.

 

In order to be able to help you, we first need the serial number of your machine.

 

If you don’t know, you can find it

  • on the nameplate (rear of switchgear cabinet),
  • on the right sidewall (punching number),
  • on the cover of the circular knife /circular saw – unit,
  • in previous correspondence (order confirmations, offers, etc.)

Troubleshooting videos

Here are some videos that may help you solve your problem.

1. Adjust microswitch

2. Adjust rampspeed

3. Loading and clamping the material

4. Preparing for cutting

Service call

You already own a Moley® and need technical service?
Below you can download our service rates and request a service technician.

PDF

Request service call